I bought a utilised car (2008 Audi S5) in February this year and 2 months back the gearbox obtained caught in reverse, which now occurs whenever I set it in reverse (can only get it out by harshly re-engaging the clutch and holding the brake). An impartial garage checked out it and verified the issue was Along with the gearbox, which he seen was a reconditioned gearbox. They've got quoted £1440 additionally VAT just to remove the gearbox and diagnose the issue (plenty of labour required as it really is 4WD). Since the fault is Using the reconditioned gearbox (so an underlying difficulty Using the car or truck present right before I purchased it), do you think I am entitled to ask for to reject the car, on account of this currently being a big fault?
Hi Meurig. Rejecting a automobile about a defective infotainment display screen by means of the Consumer Legal rights Act is probably not your best solution – if it was disputed and wound up in front of a choose, It could be tricky to argue that it renders the whole car defective.
Hello Sam. It’s a ten-12 months-old auto, so there’s nothing Erroneous with it aquiring a reconditioned gearbox. You happen to be outside the initial thirty days but inside the very first six months, so it really is up for the supplier to establish that there was no fault Using the gearbox when you got it, rather than you being forced to establish that there was.
I purchased a employed Mercedes Sprinter from a vendor over the telephone, as I asked numerous questions about it and dependant on the solutions, the lookups mentioned in Automobile Trader as well as the pics etcetera. I especially requested concerning the bodywork, figuring out the problems that vans can have.
Even with what is obviously a really active and rapidly-paced atmosphere, I felt a valued customer within the outset and greatly appreciated some time taken to nevertheless be nice and demonstrate factors or solution any inquiries I had. Unique Observe to Liam (Plainly is aware his stuff, on his First information I'd The work accomplished), Ian (who also sorted out a pricing question I'd - Completely no quibble) and Matt for staying friendy. Wonderful Career! ” David, Tunbridge Wells “ I been given amazing assistance from Phil at Tunbridge Wells. I just desired to say thanks and I will definitely recommend SETYRES to relatives and buddies Sooner or later. ” Mrs Gilbert, Tunbridge Wells “ Great Morning, I'm contacting you to definitely Enable you already know of the excellent customer care I've received at your Tunbridge Wells branch. Paul on reception justifies praise for both equally his assistance and superb shopper treatment. It really is most uncommon to uncover someplace that not merely delivers outstanding company but exemplary purchaser treatment, and for this an extremely significant thankyou. ” Mrs Sampson, Tunbridge Wells “ Fantastic advice from Setyres Tunbridge Wells these days.
The garage is proclaiming the generate shaft is snapped/ripped out, they ended up the terms he utilized to me. Nevertheless both AA Males drove the van, among the list of AA Gentlemen drove it across check here a vehicle park to check it out,( I'm able to attain the CCTV footage) He also he imagined it was a travel shaft or gearbox trouble.
Hello. I've acquired a 64 plate VW sharan from the dealership. on acquiring the car I took out the two breakdown and warranty. I've experienced the car for 4mths and it’s broken down with a severely worn clutch. I have compensated for this to generally be mounted as It's not at all protected beneath guarantee.
I've a variety Rover Evoque on a PCH. It’s a forty eight months time period. The vehicle is now Nearly 14 months old. I've experienced the exact same challenge fastened and replaced four instances now. It’s the DPF filter. The vehicle has done twenty,000 miles. I don’t do numerous small journeys. I understand the obligations of having a diesel as well as DPF filter. I really have to top up most likely also frequently as it's with the warning lights always requesting a lot more of the emissions fluid. I even use a fuel cleansing item in each individual third tank here as instructed via the vendor following the second substitution with the filter. 21 times in the past I acquired the car returned that has a new filter and a new back again box.
The brand new Act addresses the two your limited-phrase suitable to reject (which lasts for 30 times soon after you buy a fresh or made use of motor vehicle from a vendor) and your remaining right to reject (which extends for the primary 6 months of possession).
The van is for private use and registered in my identify, it really is used as being a second car within our domestic for camping . operating close to city etc ,
I took a lot of images of the damage & a copy of your estimate to mend the harm with a very carefully worded e-mail & despatched it into the garage the place I obtained the car or truck requesting a refund over the grounds this accident experienced not been disclosed at time of invest in.
Where by it get fascinating is the vehicle was purchased to the recent round of scrappage incentives the place the purchase value was reduced by £4000.
If you wish to drive for any refund, this is likely being a thing that you negotiate Using the dealer and/or Mitsubishi British isles.
You might be able to argue which the seller has been intentionally annoying your attempts to resolve the specific situation while you're still in the initial 6 months, having said that you’ll probably require some Specialist lawful guidance that may help you with this particular In order for you any possibility of succeeding.